Privacy Policy

Last Updated: 29/10/2025

At LBM Lockout Solutions (“we,” “our,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or request our locksmith services.

1. Information We Collect

We may collect the following categories of information when you contact us, use our website, or engage our services:

  • Contact information: name, phone number, email address, service address or general location.

  • Service request details: the nature of your locksmith request, vehicle or property information (if applicable), timing, and any other relevant description you provide.

  • Website usage information: your IP address, browser type or device type, pages visited, referral sources, time and date of visit, and other standard website analytics.

  • Payment information: when applicable, data necessary to process payment (credit card, debit card or other method) may be collected through secure payment processors.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your inquiries, quote requests, schedule and deliver our locksmith services effectively.

  • To communicate service updates, confirmations, follow-ups and relevant customer support information.

  • To improve our website, services, operations, and customer-experience, including analytics of website use and service delivery.

  • To fulfil contractual obligations, process payments, manage our business operations, and comply with legal obligations.
    We do not sell or rent your personal information to unrelated third parties.

3. Cookies & Website Tracking

Our website may use cookies, web beacons, pixel tags, and similar tracking technologies to collect non-personal information about your visit (such as device/browser type, IP address, pages viewed, time spent, referral URLs).
You can control cookie settings through your browser; however, disabling certain cookies may limit functionality or affect your user-experience on our site.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, disclosure, alteration or destruction. Examples include secure website hosting, encrypted forms and controlled access to data.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure — therefore we cannot guarantee absolute security.

5. Third-Party Services

We may engage third-party service providers to support our website functionality, analytics, payment processing, scheduling tools, or service delivery. These providers are given only the information necessary for them to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.
When you use links, plug-ins, or other features that send your information directly to third parties (for example, social media or mapping services), this policy does not govern those external entities’ practices.

6. Your Choices

You have certain rights and choices regarding your personal information:

  • You may request access to your personal data, ask that we correct or update inaccurate or incomplete information.

  • You may request deletion of your data, subject to certain legal or operational retention obligations.

  • You can choose to disable cookies or tracking via your browser settings.

  • If you receive marketing or promotional communications from us, you may opt out at any time by following the unsubscribe instructions in the message or contacting us directly.
    To exercise any of these rights, please contact us at the details below.

7. Children’s Privacy

Our services and website are intended for use by adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13 without parental consent, we will promptly delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page and post the updated policy on our website. Your continued use of our website or services after such an update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

9. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or our data practices, you may contact us at:

LBM Lockout Solutions
4108 N Sierra Way #212 San Bernardino, CA 92407, United States
Phone:
+1 909-907-3755
Email: branden@lbmlockoutsolutions.com